Customers and prospective customers are not property. Customers are people – just like our self. People seek a product and/or service to fulfill a need. Businesses are not entitled to people. Individuals and organizations fulfill their needs, even when the entity is not able to satisfy their need. It’s an opportunity to pass them along [...]
Why is it difficult at times to move forward in a direction that you know is the right thing to do for your personal happiness and health? What are you afraid of – failure or success? It’s odd to think that one would be afraid to succeed. But, by succeeding you own that success. You [...]
Reflecting on last year’s birthday event, it was a mixture of love-based and fear-based actions. Unfortunately it was mostly fear-based action. The party was large and overwhelming and produced a lot of stress in my family’s life. My daughter and the kids were amazing. It was the excessive number of children and the inclusion of all [...]
